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Service Management Software India manages service operations in proficient and effective manner. It connects each element of service operations and can be easily customized according to specific needs of the company. It improves the quality of customer services and set a new level of performance. It captures the data of all activates, conversation and other details automatically. Streamline entire operation process from estimate to dispatch to invoicing with SalesBabu. It helps all businesses because you can customize services in accordance with the need of the company. Smooth your service operations with effective customer services and convenient return process. Manage your all complaints proficiently and track Warranties and AMC’s in the best way with service management software. You can access all details from anywhere even with you Smartphone. It helps you to develop better relations with your customers.
Service CRM India effectively fulfills the post sales need. It captures the record of spare part consumption, help you the create service quotation instantly and store record of installations.


Sales Force Automation

Pharma companies are required to continuously optimise their sales force resources (MR – medical reps) effectiveness, because companies invest heavily in the development and field marketing of new therapies. They are also increasingly focusing on Return on Investment (ROI), as they tighten their focus on profitability, as well as revenue growth. Use of Pharma sales force automation software, streamline the sales activities for increased orders.

  • Pending Follow-ups Reminders
  • Timely delegation of activities
  • Day-to-day reporting

MR Reporting Software

Pharma companies are required to continuously optimise their sales force resources (MR – medical reps) effectiveness, focus on profitability, manage activities Schedule of all the MR’s Monthly/Quarterly/Half-yearly. Managers can keep track of Medical representatives when they are on field. Managers can view the of product promotions done by the MR’s and monitor MR performance too.

  • Daily Call report management
  • Doctor / Dealer / Stockists Details
  • Centralized Repository
  • On-time Reminders
  • Sampling Management
  • Real Time Reports

Primary and Secondary Sales

Medical Representatives placed any locality are required to submit their Monthly Sales and Stock Closing Reports to their Head offices on a daily basis. Previously the process was carried out manually, so that there was a chance to commit mistakes. With the use of pharma sales automation, the process of submitting Monthly Sales and Stock Closing Reports to the Headquarters has become online. With the presence of the Pharma CRM, the Medical Representatives get their Primary Sales and Opening Stocks from the organization and they have to just fill in the closing stock on the given form. MR Reporting software is popular for generating the Stock and Sale Report instantly and there is no any chance of mistakes.

  • Save time in data organization.
  • Avoid mistake because of streamline process.
  • Capture distributer level Invoice details.
  • 360 view of the data and leads.
  • Increase process efficiency & revenue growth.

Doctor Management

For MR Executives, managing all appointments with doctors is now easy with MR Reporting software and simple for pharmaceutical marketing companies with SalesBabu Pharma CRM Software. Medical representative can maintain the list of doctors includes name, specialty, contact numbers, visits timing, products, affiliation to different hospitals, birthday, etc in the master database module.

  • Manage multiple contact details
  • Manage various products details
  • Track appointment with reminders
  • Record marketing conversation

Competitor Brand Analysis

In contrast to situations where a person consuming a good is also the person choosing and paying for the good, the pharmaceutical industry is characterized by a more complex structure of decision making and payment. Price competition among branded drugs usually occurs at the level of insurer and PBMs. Brand drug manufacturers compete on the prices paid by patients and their insurers by offering rebates to insurers in exchange for more favorable formulary placements. With the use of Pharma CRM & MR Reporting softwares.

  • Capture and upload real time image of band positioning.
  • Realtime band availability tracking at distributors.
  • Share real time information with reporting officers.

MIS Reports

Pharma CRM & MR Reporting software offer MIS and Graphical dashboard, with quick view information facility. Daily Call Report help managers to view each activities of medical representatives. Dedicated reports includes details of doctor’s meetings, products, gifts and samples issued, chemist visits, next follow-up reminders, additional reports, ets. With Pharma sales automation software MR can :

  • Online submit Daily Call Report (DCR)
  • Monthly tour plan (MTP)
  • Get Manager’s approval of MTP
  • Chemist, Distributor management
  • Sampling Management
  • Track Sample/Gifts/Merchandise

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